Support — Murmur
Offline AI voice notes.
What the app does
Murmur records and transcribes voice notes entirely on your iPhone. Recording and transcription never leave the device: there is no server, no account and no analytics. Recording, on-device transcription, playback and search are free, with no time limit and no cap on the number of notes.
Murmur Pro adds on-device AI features built on Apple's Foundation Models:
- Clean-up: removes filler words and fixes punctuation in a transcript
- Summaries of longer notes
- Rewrite styles: email, notes or a social post, based on what you said
- Automatic title and tags after each recording (included free, no Pro required)
Pro is available two ways: a $14.99 per year auto-renewing subscription, or a $29.99 one-time lifetime purchase. Either one unlocks every AI feature. Neither is required to record or read a transcript.
The AI features need an iPhone with Apple Intelligence (iPhone 15 Pro or later) turned on in Settings. Without it, recording and transcription still work in full; the app shows a plain message instead of the AI actions rather than failing silently.
How to use it
- Tap Record on the home screen, allow microphone access, and speak. Tap pause/resume or stop whenever you're done.
- Your note appears in the library immediately with an automatic title and tags — no Pro required.
- Open a note to see the transcript, play back the audio, or run an AI action (Clean-up, Summary, or a rewrite style) if you have Pro.
- Use the search field to filter your notes by title, transcript, or tag text.
- A one-tap "Start Recording" Shortcut is available from the Action Button, Lock Screen, or the Shortcuts app.
Frequently asked questions
On the Murmur home screen, tap the gear (top right) to open Settings, then tap "Restore purchases". "Restore" is also under the purchase button on the Murmur Pro screen. This re-checks your purchase with Apple — useful after reinstalling the app or switching to a new iPhone with the same Apple Account.
No. Recording, transcription and every AI feature run on-device. There is no server this app talks to, and no analytics SDK of any kind.
Clean-up, summaries and rewrite styles need Apple Intelligence, available on iPhone 15 Pro or later (or equivalent Apple silicon) with Apple Intelligence turned on in Settings. If it isn't available, the note detail screen shows a plain "Needs Apple Intelligence…" message instead — recording and transcription are unaffected either way.
Both unlock the exact same AI features. The yearly option is $14.99/year and renews automatically; if your Apple Account hasn't used it before, it starts with a 7-day free trial, and Murmur can remind you 2 days before the trial ends. The lifetime option is a single $29.99 payment with no recurring charge.
In Murmur, tap the gear (top right) › "Manage subscription". That opens Apple's subscription screen, where you can cancel. You can also go to the Settings app > [your name] > Subscriptions. Cancel at least 24 hours before the renewal (or the end of the free trial) to avoid being charged; Pro stays on until the end of the period you've paid for. Refunds are handled by Apple: use "Request a refund" in Murmur's Settings, or reportaproblem.apple.com.
Recording continues in the background if you lock the phone or switch apps. A phone call or other interruption pauses the recording rather than stopping it, so you can resume afterward.
Open the note, tap the "…" menu, then Delete (this asks you to confirm first). You can also swipe left on a note in the library list.
Contact
Can't find what you need? Email hello@nexg.tech and we'll help.